Suso Travels (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.

1. Information We Collect

We collect the following types of personal information:

• Identity Data: Full name, passport details, date of birth, nationality.

• Contact Data: Email address, phone number, home address.

• Travel Data: Travel history, intended destinations, flight and hotel bookings.

• Payment Data: Billing information, transaction records (via secure third-party processors).

• Other Sensitive Documents: Visa applications, identification documents, medical or vaccination records if required.

2. How We Use Your Information

We use your data to:

• Process and submit visa applications.

• Communicate with you regarding your application status and travel updates.

• Respond to your inquiries and support requests.

• Improve our services and user experience.

• Fulfill legal or regulatory obligations.

3. Sharing Your Information

We may share your information with:

• Embassies, consulates, and immigration authorities for visa processing.

• Third-party service providers (e.g., couriers, payment gateways, hotels) assisting in our operations.

• Legal or regulatory bodies if required by law.

We do not sell or rent your personal data to third parties for marketing purposes.

4. Data Storage and Security

• Your information is stored securely on encrypted servers.

• We take appropriate security measures to prevent unauthorized access, loss, or misuse.

• Only authorized personnel have access to your data.

5. Cookies and Website Tracking

We use cookies to enhance your website experience and analyze traffic. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your information.

• Withdraw consent where we rely on your permission to process data.

• Opt out of marketing communications at any time.

To exercise any of these rights, email us at info@susotravels.com.

7. Retention of Data

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For any questions about this Privacy Policy or your personal data, contact:

Suso Travels
Email: info@susotravels.com
Phone: +234 816 383 0803
Website: www.susotravels.com